CORPORATE INFORMATION
Brand: Nankira – Grace for Every Greeting
GSTIN: 09EDNPK2530P1ZY
Registered Office:
B-14 Tower, 708 A
Supertech Eco Village-1
Gautam Budh Nagar
Greater Noida-201318
Uttar Pradesh, India
Warehouse:
B-14 Tower, 708 A
Supertech Eco Village-1
Gautam Budh Nagar
Greater Noida-201318
Uttar Pradesh, India
Customer Care: care@nankira.com
WhatsApp: 8178777275
Website: www.nankira.com
Hours: Monday-Saturday, 10:00 AM – 6:00 PM IST (Closed Sundays & Public Holidays)
Social Media: Instagram: @nankirajewels | Facebook: @nankirajewels | YouTube: @nankirajewels
Security Notice: We will never ask for your password, OTP, or complete card details via phone, email, or social media.
GRIEVANCE REDRESSAL MECHANISM
Grievance Officer: Manoj Kumar
Email: care@nankira.com
WhatsApp: 8178777275
Operating Hours: Monday to Saturday, 10:00 AM to 6:00 PM (IST)
Closed On: Sundays and Gazetted Public Holidays
- Upon receiving your grievance, you will receive an automated acknowledgment within 48 hours with a unique Grievance ID for tracking.
- All grievances shall be resolved within 30 working days from complaint registration. Complex cases will be communicated with revised timelines.
- For routine matters: care@nankira.com (24-48 hour response); Priority matters (damaged goods, payments): 4-8 hour response.
CONTACT INFORMATION
Customer Care Email: care@nankira.com
Customer Care WhatsApp: 8178777275
Website Support Chat: Not applicable
Operating Hours: Monday to Saturday, 10:00 AM to 6:00 PM (IST)
Closed On: Sundays and Gazetted Public Holidays
Registered Office:
Nankira: Grace for Every Greeting
B-14 Tower, 708 A
Supertech Eco Village-1
Gautam Budh Nagar
Greater Noida-201318
Uttar Pradesh, India
Warehouse Address:
B-14 Tower, 708 A
Supertech Eco Village-1
Gautam Budh Nagar
Greater Noida-201318
Uttar Pradesh, India
Response Timeline: 24 to 48 hours for routine enquiries
Urgent Queries: 4-8 hours for priority matters (damaged goods, payment issues, etc.)
Grievance Resolution: Within 30 working days
Social Media:
Instagram: @nankirajewels
Facebook: @nankirajewels
YouTube: @nankirajewels
Permitted Uses:
- Sharing product links through social media platforms for genuine referral purposes (maintaining attribution to Nankira)
- Printing order confirmations, invoices, and product care instructions for personal records
- Downloading product images solely for personal reference when considering purchases
- Posting reviews with product photos on our website or authorized third-party review platforms
Prohibited Uses:
- Copying or reproducing product descriptions, images, or content for commercial use
- Using Nankira branding, logos, or trademarks without written permission
- Creating derivative works or modified versions of our content
- Scraping, data mining, or automated extraction of website content
- Reselling or redistributing our intellectual property
- Reverse engineering of website features or functionality
- Using our content to compete with or harm Nankira’s business interests
Trademark Information:
- “Nankira” and the Nankira logo are registered/pending trademarks of Nankira.
- “Grace for Every Greeting” is a proprietary tagline owned by Nankira.
- All product design elements and unique jewellery designs are protected under applicable design rights.
Reporting Intellectual Property Violations:
If you believe your intellectual property rights have been infringed or if you notice unauthorised use of Nankira’s intellectual property, please contact: care@nankira.com with detailed information including:
- Description of the copyrighted work or intellectual property
- Location of the alleged infringement (URL or physical location)
- Your contact information and proof of ownership
- Good faith statement that use is not authorised
Violations may result in legal action, account termination, and claims for damages as permitted under applicable law.
Security Notice: We will never ask for your password, OTP, or complete card details via phone, email, or social media.
